Terms and Conditions

1. Accessing our site

1.1 We do not charge for access to and use of our Web Site.

1.2 We do not guarantee that our Web Site, or any content on it, will always be available or be uninterrupted. Access to our Web Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Web Site without notice. We will not be liable to you if for any reason our Web Site is unavailable at any time or for any period.

1.3 You are responsible for making all arrangements necessary for you to have access to our Web Site. You are responsible for configuring your information technology, computer programs and platform in order to access our Web Site. You should use your own virus protection software.

1.4 By accessing, browsing, downloading and/or using the Platform and/or Service, you acknowledge that you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, you may discontinue your access and/or use of the Platform and/or Service.

1.5 We may revise or update these Terms at any time by posting a revised/an updated version on the Platform. Unless stated otherwise, any revision or update takes effect immediately. Your continued access and/or use of the Platform and/or Service after a revision or update to these Terms constitute your binding acceptance of the revised or updated Terms.

1.6 We may change or update the Platform and/or Service and any information on the Platform and/or Service at any time without notice to you or liability to us. We may also suspend, discontinue, or restrict access to, the Platform and/or Service temporarily or permanently at any time without notice to you or liability to us.

2. Postings supplied by you

2.1 The Web Site may link to our Face book page or other features on the Web Site which may provide some areas where you can post or exchange information, ideas and opinions as well as post photos and other materials. Such actions are collectively referred to as “Postings”. If you make use of this facility you much comply with the terms set out in this Agreement and any applicable terms (including any which may be imposed by the operators of Face book).

2.2 The standards set out in this clause 2.2 apply to all Postings. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

(i) Postings must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the Malaysia and in any country from which they are posted.

(ii) Postings must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.

Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse. You warrant that all of your Postings do comply with the standards set out in this clause 2.2, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

2.3 We have the right to disclose your identity to anyone who alleges that you’re posting may infringe their intellectual property rights or their right to privacy.

2.4 These rules of use are not meant to be exhaustive, and we reserve the right to determine what conduct we consider to be a violation of the Terms & Conditions or improper use of the Platform and to take action including termination of your Account and exclusion from further participation in the Platform.

3. Monitoring and moderating

3.1 Please be aware that we have no obligation to (and do not always exercise) editorial control over Postings or other information that users post to the Web Site and such information does not necessarily reflect our views.

3.2 Notwithstanding clause 3.1, we reserve the right to monitor and/or moderate all Postings and to remove all or part of any which we consider in our absolute discretion to be offensive or otherwise in breach of this Agreement. We may also make alterations to Postings at any time and at our discretion.

3.3 We reserve the right to remove Content that violates the agreement made in 2.2 and other examples like, copyright or trademark violations, impersonation, unlawful conduct, or harassment.

3.4 You acknowledge that we have the rights to view Your Content (including but not limited to Messages). You also acknowledge that we have the right (but not the obligation) in our sole discretion to remove any of Your Content and we reserve the right to change, condense, or delete any of Your Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, we have the right to remove any of Your Content that violates these Terms and Conditions or is otherwise objectionable and we reserve the right to refuse service without prior notice for any users who violate these Terms and Conditions or infringe the rights of others.

4. Complaints

4.1 If you have any complaint about any Posting or other content on our Web Site please contact us at info@wasportsrun.com

4.2 Your complaint will be dealt with by our team in accordance with our internal moderation and take down policy and guidelines in place from time to time. A member of our team will use reasonable endeavors to respond to you although you should be aware that we receive, review, investigate and deal with complaints only during our normal business hours.

4.3 We reserve the right to terminate your registration and access to the Web Site if we suspect any misuse of our complaints procedure.

5. INTELLECTUAL PROPERTY

5.1 We are the owner (or the licensee, where applicable) of all proprietary and intellectual property rights on the Platform (including all information, data, texts, graphics, visual interfaces, artworks, photographs, logos, icons, sound recordings, videos, look and feel, software programmed, computer code, downloadable files, software applications, medals, interactive features, tools, services) or other information or content made available on or through the Platform.

5.2 We grant you, subject to these Terms, a non-exclusive, non-transferable, non-assignable, personal, limited license to access and use the Platform and/or Service for your own personal and non-commercial use. This license is revocable at any time without notice to you or liability to us. All rights not expressly granted to you are reserved by us.

6. Content

6.1 Any data, text, graphics, photographs and their selection and arrangement, and any other materials uploaded to the Service by you is “Your Content.” You represent and warrant that Your Content is original to you and that you exclusively own the rights to such content, including the right to grant all of the rights and licenses in these Terms without the Company incurring any third party obligations or liability arising out of its exercise of such rights and licenses. All of Your Content is your sole responsibility and the Company is not responsible for any material that you upload, post, or otherwise make available.

6.2 We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Platform or endorses any opinions expressed via the Platform. You understand that by using the Platform, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings or messages that have been mislabeled or are otherwise deceptive. All Content is the sole responsibility of the person who originated such Content. We may or may not monitor or control the Content posted via the Services and, we cannot take responsibility for such Content.

6.3 The content on our Web Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Web Site.

7. DISCLAIMERS

7.1 While we endeavor to ensure that the information and materials on the Platform and/or Service are correct, no representation, warranty or guarantee, express or implied, is given that they are complete, accurate, up-to-date, fit for a purpose and, to the extent permitted by law, we do not accept any liability for any errors or omissions. The information and materials on the Platform and/or the quality of the Service are provided to you for information purposes only and on an “as is” and “as available” basis without representations, warranties or guarantees of any kind either express or implied.

7.2 Although we make reasonable efforts to update the information on our Web Site, we make no representations, warranties or guarantees, whether express or implied that the content on our Web Site is accurate, complete or up-to-date.

7.3 Whilst we endeavor to make the Platform available 24 hours a day, we shall not be liable if for any reason the Platform is unavailable for any time or for any period. We make no representation, warranty or guarantee that your access to the Platform will be uninterrupted, timely or error-free. Due to the nature of the Internet, this cannot be guaranteed. In addition, we may occasionally need to carry out repairs, maintenance or introduce new facilities and functions.

7.4 We make no representation, warranty or guarantee:

(a) That the Platform and/or Service is appropriate or available for use in all countries or that the content satisfies the laws of all countries. You are responsible for ensuring that your access to and use of the Platform and/or Service is not illegal or prohibited, and for your own compliance with applicable local laws;

(b) That the Platform and/or Service will be compatible with all hardware, software and operating system which you may use;

(c) About the accuracy, reliability, suitability, completeness or timeliness of the Platform and/or Service or of any information from the Partners, such as class times, locations and descriptions; and/or

(d) About the quality, suitability, safety or ability of the Partners’ services

7.5 To the extent our liability cannot be excluded but can be limited, our liability shall not exceed RM5

8. Linking to our Web Site

8.1 You may link to our home page or any other relevant page of our Web Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

8.2 You agree that your access to and/or use of such linked web pages or websites is entirely at your own risk and subject to the terms and conditions of access and/or use contained therein.

8.3 Our Web Site must not be framed on any other site. We reserve the right to withdraw linking permission without notice.

9. Personal Information

9.1 You agree that the Personal Information relating to you can be stored, used by us and our partners in connection with the organization, staging and administration of the race.

9.2 You agree that the Personal Information relating to you may be anonymised and the anonymised data may be used by us and our partners in connection with the compilation of statistical information.

9.3 You agree that your name, image and contact details can be used by us and our partners for the purposes of:

(i) The promotion and marketing of the race and the Web Site;

(ii) adding you to a mailing list to keep you informed about any future events and services which we believe you might be interested in, such as leisure activities relating to either similar types of events or activities or future races;

(iii) Promotional and marketing material in respect of similar events, other community based activities organized by us and/or our partners.

9.4 If you would not like us or our partners to use the Personal Information other than for purposes related to you participation in the race, please email us.

9.5 You agree that we may publish your Personal Information as part the lead up to the race and as part of the results of the race either for the race alone or combined with or compared to other races and events. Results may include (but not be limited to) name, any club affiliation, race times, occupation, age category, location, submitted times and photos.

9.6 In particular in relation to photographs, you agree to the publication of such photographs and their use by us and those authorized by us in any way which we may see fit now or in the future including but not limited to display on the Web Site and inclusion in other publications and publicity materials.

10. GPS APP AND ITS USAGE

For non-treadmill results that’s submitted to us, the results provide must be submitted via a GPS based mobile app used to track athletic activity via satellite navigation and then upload and share such activities.(Strava,Run keeper etc)

As with any GPS app or mobile data device, the accuracy of the location information shown on the tracking panel depends on, amongst other things, the quality of the connection between the Device and the GPS satellites and the connection with the mobile phone network. These can be affected by environmental factors such as bad weather or the presence of tall buildings and information can be delayed, corrupted or lost. The information on the tracking panel is therefore to be regarded as being a guide to the location of the Device at the time of the last update received from it, and subject to error. At best, the Device is accurate to around 5 meters. We do not warrant that the Service will be available always, as (in addition to the factors mentioned above), it may be down for maintenance or as a result of a fault. Accordingly, we cannot accept liability for any loss or damage incurred by you or any third-party app using your Device, arising from the Service or the Device, from any information displayed as part of the Service or from any unavailability of any of them. Use of the Device and the Service is not a substitute for proper care and supervision of the item to which the Device is attached. It is your responsibility to ensure you have any relevant insurance and to consider and decide whether the Device and Service are appropriate for your needs. We do not accept liability for death of or injury to any person caused by user’s own negligence. We do not accept liability for any indirect or consequential losses, or for loss of profit, business or revenue, whether direct or indirect. The usage of GPS routes is to showcase distance completed by user based upon results submitted as to ensure fair play among all users. If at any time we believe that you have broken these Terms or the terms of any other agreement with us or are using the Device or the Service improperly or illegally, we may terminate or suspect the provision of the Service immediately. We will inform you by text or e-mail to the contact details you have given us if we have taken, or intend to take, such action.

Race Terms

1. Race entry

1.1 By entering a race you are agreeing to enter into the race and also agree to abide by these Race Terms as well as the General Terms and the terms set out on the relevant race entry page of the Web Site.

1.2 Entries to races are non-transferable. Participation in the race is personal to you; you are strictly prohibited from swapping, selling or transferring or offering to sell, swap or transfer the place in the race.

1.3 Race entry closure is determined and announced when race participation reaches the stated capacity or a pre-set date.

2. Race entry fees and cancellation

2.1 You must pay the race entry fee at the time of entering the race, otherwise cancellation of registration might be occur in any time.

2.2 All race entry fees are non-refundable, and cannot be deferred towards a future race, nor can an entry be transferred from one race to another. You do not have a right to change your mind since the race entry fee is charged in return for our entering you into the race. Your entry is completed as soon as you have completed the race entry process.

2.3 You may request for refund if and only you accidentally bank-in or bank transfer an amount that exceeding the actual fees.

3. Participation is at your own risk

3.1 You are responsible for ensuring that you have undertaken any necessary preparation and training to enter and participate in any race. Entry and participation in races is at your own risk. You warrant to us that you will be on the date of the race, sufficiently fit and healthy to participate in the race unaided and in accordance with the Agreement. If you are in any doubt we recommend that you seek medical advice.

3.2 You will be required to confirm your acceptance of these terms and the disclaimer when entering each race.

4. Race completion

4.1 You will be treated as having completed the race if you submit the required evidence of your completion of the race to us by the date specified on the race entry page of the Web Site. Examples of the required evidence are stated on each race entry Web Site page. Any question as to whether sufficient evidence is provided will be determined solely at our discretion.

4.2 We will send the rewards kit to each participant who provides the required evidence of completion in accordance with clause 4.1. Medals are sent by post within a reasonable time of the deadline for completing the race to the address provided by you during the race entry process. It is your responsibility to ensure that your address and any other details are correct and we will not be responsible or liable to you if these details are incorrect.

4.3 Other prizes are awarded entirely at our discretion. Recipients of any other prizes will be selected by a random process.

4.4 The deadline for completing each race and the submission of evidence in accordance with clause 4.1 is fixed and cannot be varied. If we do not receive your evidence by the date specified, you will not receive the rewards kit and will not be included in the results section of our Web Site.

Return & Refund Policy

This Return and Refund policy shall only be applicable for Wasports held race event only. Refund Policy

1. All race entry fees are non-refundable, and cannot be deferred towards a future race, nor can an entry be transferred from one race to another. You do not have a right to change your mind since the race entry fee is charged in return for our entering you into the race. Your entry is completed as soon as you have completed the race entry process.

1.2 You may request for refund if and only you accidentally bank-in or bank transfer an amount that exceeding the actual fees.

1.3 Refund of returns entitlements shipping fee(refer return policy) is also under the case of special refund request

1.4 For special refund request (refer 1.2 and 1.3) Participant need to notify us at Wasportsrun by Whatsapp 010-660 5268 or email info@wasportsrun.com to report on the issue not more than a week after payment has made.

1.5 All special refund request (refer 1.2 ,1.3 and 1.4) will be made upon approval from Wasports Team, Refund amount will be transfer to the particular participant through Wasports. Company bank account (Maybank: 5580 5134 4855) and should not involve in any other platform for example ipay88 and PayPal.

Return Policy

Should there be any discrepancy of entitlements delivered and participant wishes for return and refund, participant need to notify us at by Whatsapp 010-660 5268 or email info@wasportsrun.com to report on the issue not more than a week after payment has made or not more than 3 days after the receiving of rewards kit. All shipping fees for return of entitlement should be pay by Wasports side as special refund request(refer Refund Policy).

1. Return/Exchange of entitlements can be arranged under the following reasons:

a. If the entitlements delivered are in damaged condition; or

b. If the entitlements delivered to the wrong participant; or

c. If the entitlements is different from the order delivered. Entitlements for return shall be returned in its original condition, quantity and packaging as it first delivered to the participant together with proof of purchase.

2. In circumstances, there is damaged or different entitlement upon participant collection and there is no request for refund, participant can send back the rewards kit to the address (No.860-B , Lorong 8 Kampung Baru Aulong, 3400 Taiping Perak, Malaysia) for replacement of rewards kit.

Merchandise Delivery Policy

Shipping:

Please allow between 14-30 days for your order to arrive. If more than 45 days have passed, please email us at info@wasport.com.my to review the status of your order. Refunds will be handled through email if necessary.

Non-returnable/exchangeable items:

  • -Gift cards
  • -Free gifts

or complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition is damaged or missing parts for reasons not due to our error. Any item that is returned more than 7 days after delivery.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@wasport.com.my

Shipping

To return your product, you should mail your product to: No.860-B , Lorong 8 Kampung Baru Aulong, 3400 Taiping Perak, Malaysia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over RM75, you should consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.